Leveraging customer analytics – Whitepaper

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The recent technological breakthroughs have set the bar high for financial institutions in delivering superior CX across all the touchpoints. While some of the financial institutions are finding it intractable, others have already shifted their gears to harnessing customer analytics and leveraging this seminal customer change. Paresh Ashara, VP of Data Analytics, outlines how banks and credit unions are channeling the latest in technology to deliver the best experiences to their customers and members.

Learn how top executives use data analytics to traverse this change and are taking a leap forward to stay relevant in the era of start-ups and neo-banks.

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