New York | September 09 2025 – Quinte Financial Technologies announces that Mountain America Credit Union, one of the largest and most respected credit unions in the United States, has chosen Quinte as its partner for fraud investigation case management. This partnership signifies Mountain America’s ongoing commitment to leading the industry in security, efficiency, and member satisfaction.

As the 8th largest credit union in the nation, Mountain America Credit Union serves more than 1.2 million members through an expansive network of over 100 branches across five states. Founded in 1936, the credit union has earned a reputation for delivering outstanding financial education, support, and innovative solutions to its loyal membership. The credit union’s remarkable growth and unwavering focus on its members have made Mountain America a trusted leader in the credit union industry.

By deploying Quinte’s flagship CaseHUB platform, Mountain America Credit Union will harness the power of intelligent case management, This empowers Mountain America to better address the operational complexity and increasing risk of fraud faced by today’s financial institutions, ensuring that the credit union continues to deliver fast, secure, and highly personalized member services.

“At Mountain America Credit Union, our members are our number one priority. Ensuring the security of their financial transactions and ease with which they conduct their business is critical to our relationships ,” said Erik Finch, SVP Consumer Lending, Payments, and Fraud at Mountain America.

Sriram Natarajan, President of Quinte Financial Technologies, added, “Securing Mountain America Credit Union as a client is a genuine point of pride for Quinte. This partnership is a testament to Mountain America’s forward-thinking leadership and our shared commitment to elevating the standards for fraud prevention and member experience across the credit union industry. Together with Mountain America, we are innovating without limits to redefine security and operational excellence.”

The collaboration between Quinte Financial Technologies and Mountain America Credit Union highlights the shared vision of both organizations for digital transformation, intelligent automation, and delivering sustained, meaningful value to members.

For more information about Mountain America Credit Union, visit www.macu.com.

To learn more about Quinte Financial Technologies and the CaseHUB platform, visit www.quinteft.com.

With more than 1 million members and $20 billion in assets, Mountain America Credit Union helps its members define and achieve their financial dreams. Mountain America provides consumers and businesses with a variety of convenient, flexible products and services, as well as sound, timely advice. Members enjoy access to secure cutting-edge mobile banking technology, over 100 branches across multistate region, and more than 50,000 surcharge- free ATMs. Mountain America-guiding you forward. Learn more at macu.com.

Contact: publicrelations@macu.com, macu.com/newsroom

At Quinte Financial Technologies, we help financial institutions thrive in the digital age by combining deep industry expertise with intelligent automation and cloud-based technologies. Our mission is to streamline operations, reduce costs, and elevate both customer and member experiences – empowering banks, credit unions, CUSOs, and Fintechs to operate more efficiently and scale with confidence.

We oner a flexible suite of solutions designed to meet each institution where they are in their transformation journey. Our flagship platform, CaseHUB, delivers intelligent case management by unifying data, workflows, and analytics into a single, intuitive interface. From fraud and dispute management to broader case handling, CaseHUB helps institutions resolve cases faster, improve visibility, and strengthen accountholder relationships.

For clients seeking operational excellence, our ServiceDESK provides secure, expert-driven services that reduce costs and expand coverage. Through ServiceDESK, we not only perform critical business processes on behalf of our clients but also help build a repository of operational data that can be analyzed and transformed, enabling the application of AI, automation, and cloud-native technologies to further optimize performance. Depending on the customer’s needs, these ServiceDESK services can seamlessly evolve into intelligent, automated, and fully cloud-based solutions.

We believe the true power of AI is realized when deep functional knowledge is combined with the right technology, delivering practical, impactful solutions tailored to the specific needs of each institution. Whether through our platforms, our services, or a combination of both, we are committed to helping our clients achieve digital transformation that delivers immediate operational impact while creating long-term, sustainable value.

Quinte Financial Technologies
Emmie Aggarwal
Marketing Director
emmie.aggarwal@quinteft.com
646-970-8459

This press release was originally published on Citybiz.