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Survival or Growth during Market Disruption: Bank Management Lessons from Previous Crises
Summary
Date: Friday October 16, 2020 | Time: 2.00 PM Eastern
PANELISTS
Robert Vandenbergh
Former Chief Operating Officer
Lakeland Bank
Amber Harsin
Chief Executive Officer
CUProdigy
Mike Kenzie
Chief Information Officer
Patriot Federal Credit Union
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MODERATOR
Kirk Kordeleski
Quinte Senior Advisor
Former CEO
Bethpage Federal Credit Union
Financial Institutions face a market landscape that’s been re-defined, both in terms of market challenges and opportunities. How well banks, credit unions and CUSOs manage increasingly complex operational demands, both now and in the future, will be a key factor in their ability to increase revenue, gain new market share and maintain customer / member loyalty.
Join us October 16th on Friday at 2:00 PM Eastern for our “Managing the New Operational Priorities” webinar, which will showcase the first-hand experience and opinions of 4 respected financial services professionals, who will share their insights on:
- How, and in what ways, economic and political uncertainty will re-shape the financial services marketplace forever
- Which operational/back office functions are experiencing the greatest demand, disruption and innovation
- What best practices are being applied to address Fraud/AML; Mortgage/Loan Processing; Dispute Management; PPP Loan Processing; and Customer Care
- How Machine Learning, Artificial Intelligence and data analytics can and should be leveraged to gain competitive operational advantage
