Optimizing Business Continuity: Minimizing Outages and Managing Risk – by Nikhil Raj
5 Minutes Read August 22, 2024
Business Continuity Planning (BCP) is becoming increasingly vital for organizations, especially those delivering critical services across multiple geographies. As climate change intensifies, it has become a severe affair for service providers and businesses that depend on flawless services.
The spike in natural disasters, extreme weather patterns, and other disturbances have the potential to severely impact operations, supply chains, and infrastructure.
To ensure 360° safety for employees, the focus should be on employing domain experts and maintaining a risk register to align with contractual obligations. To achieve resilience, robust BCDR (Business Continuity and Disaster planning) should be developed.
What can be achieved by BCDR:
Geographic Risk Assessment: Understanding the specific climate risks in each operating region and how they might affect services.
Diversified Supply Chains: If primary channels are disrupted, an adequate pool of suppliers and logistics routes are maintained for service delivery.
Remote Work Capabilities: Strengthening IT infrastructure to support remote work in case physical locations are compromised.
Regular Testing and Updating: Continuously test and update BCPs to reflect the latest climate data, emerging risks, contractual obligations, and required and agreed compliance.
Stakeholder Communication: Ensuring clear communication strategies to keep clients informed during disruptions.
Resource risk planning: Establish identifying, assessing, and mitigating risks to check the availability, capacity, access, and capability of resources required for a project/delivery.
Net to net, incorporating climate considerations into BCP is no longer optional but a critical component of risk management and operational resilience.
Nikhil Raj
Chief Information & Security Officer
Nikhil is the group’s Chief Information Security Officer. He leverages over 20 years of experience in IT, Information Security, General Compliance, Business Continuity, Risk and Compliance, and Audit and Accreditation to provide strategic and operational leadership for the company’s global security and privacy initiatives. Nikhil has a track record of implementing and maintaining formal management systems across multiple geographies and industries, such as SOC 2, FISMA, PCI DSS, RBI controls, GDPR, and ISO 27001.
