Revolutionizing Dispute & Fraud Management: What are the Winning Strategies?
February 18, 2025
Indulge in an insightful podcast session featuring Edgar Zholtok, Associate Vice President – Strategic Solutions, Quinte Financial Technologies (Quinte), in alliance with Lottie Watts, Senior Director, Partner Network, Content Strategy, American Bankers Association. Discover powerful strategies to redefine the way your Financial Institution (FI) handles disputes and fraud.
Key Highlights
- How Quinte’s Advanced Dispute Manager (ADM), an automated cutting-edge solution, can help FIs manage claims, enhance operational efficiency, and ensure authentic signatures through the integration of Topaz Signature Pad.
- How FIs can incorporate Quinte’s Advanced Fraud Manager (AFM), an automated solution to streamline fraud investigations across all transaction types, including ACH, checks, debit/credit, mortgages, loans, ATMs transactions.
- How can the 24/7 Service Desk support FIs in managing claims intake, form completion, and signature collection while ensuring timely dispute resolution and maintaining compliance with Reg E to enhance customer trust.
About the American Bankers Association (ABA)
ABA is an American trade association for the U.S. banking industry, founded in 1875. They lobby for banks of all sizes and bank charters, including community banks, regional and money center banks, federal savings associations, mutual savings banks, and trust companies.
