Analytics as a Service

Analytics as a Service is one of the core functionalities of ServiceDESK that enables banks and credit unions to identify, harvest, and transform a wide range of data into actionable insights. This operational support through ServiceDESK is entirely focused on driving growth, enhancing customer & member experience, and fostering long-term relationships.

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Turning Data into Insights, Insights into Action

Quinte’s analytics-driven approach delivers deep behavioral insights, empowering banks and credit unions to make data-informed decisions that drive satisfaction and strategic growth.

Our acquisition strategies are designed to attract and engage the right audience, ensuring effective outreach and sustained business success.

Through Analytics as a Service, we focus on maximizing Lifetime Value (LTV), ensuring every relationship contributes meaningfully to long-term profitability.

With our 360° multichannel framework, we create seamless, consistent experiences across every touchpoint, enhancing engagement, satisfaction, and loyalty.

How can we help?

Learn how banks and credit unions of all types apply our ServiceDESK.

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Our Analytics Capabilities Help You Understand Your Customers & Members from Every Angle:

  • Unmask fraud with the power of data.
  • Payment fraud prevention and identification.
  • Intelligent alert mechanism.

  • Simplified regulatory reporting.
  • Enhanced data quality and governance.
  • Effective credit scoring models.
  • Revolutionized risk models with AI.

Analytical & Data Science Capabilities

Fraud Analytics

Fraud Analytics

Credit Risk Analytics

Credit Risk Analytics

Customer and Member Scorecards

Customer & Member Scorecards

GRC Analytics

GRC Analytics

Portfolio & Origination Management

Portfolio & Origination Management

Data Modeling & Visualizations

Data Modeling & Visualizations

Collection & Recovery Analytics

Collection & Recovery Analytics

Marketing Analytics

Marketing Analytics

Target Segmentation

Target Segmentation

Advanced Analytics

Advanced Analytics

Customer-Member Acquisition

Customer & Member Acquisition

Maximizing Value with Personalization

Credit Risk Analytics

  • Customer & Member Scorecards (Credit Scoring Models)
  • Application, Behavioral, and Collection
  • Loss Forecasting & Loss Given Default Models
  • Credit Risk Management

Fraud Analytics

  • Real-time Reporting
  • Intelligent Alerting

Big Data & Social Media Analytics

  • Customer & Member 360° View & Pattern Mining
  • Customer & Member Market Pulse Monitoring
  • Competitive Intelligence on Social Media
  • B2C Lead Generation
  • Customer & Member Interactions Analytics
  • Survey Analytics

Business Insight Dashboard & Reporting

  • Business Performance Monitoring
  • Dashboard Design & Development
  • Metrics Consulting – Develop Innovative Metrics to Quantify Important Customer & Member Attributes

How Can We Help

Leverage Agile Computing Resources

Leverage Agile Computing Resources

Make Raw Data More Accessible

Achieving Forensic

Achieving Forensic Data Analysis

Maximize Results

Maximize Results with Advanced Data Tools

Increasing Data Security

Increasing Data Security and Governance

  • Perform Cross-organizational Analysis
  • Minimize Compliance Risks by Ensuring Completeness and Accuracy
  • Employ Process Automation and Advanced Statistical Tools to Analyze Large Volumes of Data
  • Increase Data Security and Governance
  • Boost Growth Through Strategic Pricing Models and Data-driven Marketing

Download our Analytics as a ServiceDESK Brochure

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Our End-to-End Analytics Partnership Approach

Information

Information

What Happened?

Descriptive Analytics

  • Information
  • Reports
  • Dashboard

Insights

Insights

Why Did it Happen?

Diagnostic Analytics

  • Insights
  • Drilldown Queries

Foresight

What May Happen?

Predictive Analytics

  • Foresight
  • Statistical Models
  • Machine Learning
  • Data Mining

Optimization

Optimization

What is the Best Course of Action?

Prescriptive Analytics

  • Optimization
  • What-if Scenario Analytics
  • Simulation Using Mathematical Models

Competitive Advantage Through Operational Excellence

Driving operational excellence is essential for achieving digital transformation and gaining a competitive advantage. To help our clients achieve this goal, we combine technological innovation with data-driven insights and human expertise. Our solutions are customizable to cater to the needs of banks, credit unions, CUSOs, and Fintechs of all sizes.

Contact Us

Call us : (646) 813-0694

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