Transforming Execution into Victory: Leverage Technology with the Right Partner

March 28, 2025

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“Don’t buy from vendors. Work with partners” – Edgar Zholtak, AVP Strategic Solutions, Quinte Financial Technologies (Quinte). The powerful insights from our strategic advisor Edgar at the ABA Conference 2025 unveil the importance of a trusted technology partner who understands the process, pain points, and unique use cases of your Financial Institution (FI). Our thought-provoking revelations are for FIs that innovate, evolve, and eventually outperform.

Key Highlights

  • Automation is revolutionizing the operations of FIs by eliminating time-consuming, repetitive tasks and simplifying complex processes like credit reporting. By automating these functions, FIs can streamline their operations, reduce human error, and ensure faster, more accurate data processing. This frees up valuable time for staff, allowing them to focus on higher-value activities that drive business growth and improve customer service, rather than getting bogged down by administrative duties.

  • How solving technology challenges is not limited to technology alone but the partner your FI chooses. The success of an FI’s technology implementation hinge on the expertise and support provided by their chosen technology partner. A trusted partner not only understands the specific needs of your FI but also offers personalized guidance and continuous support to ensure that your technology solution is implemented efficiently and adapted to your evolving needs.
  • Quinte is dedicated to offering cutting-edge automated technology solutions that address critical needs in dispute resolution and fraud prevention. Our enterprise case management system centralizes all customer data into one easily accessible platform, ensuring that FIs can seamlessly manage disputes and fraud cases with greater efficiency and accuracy.

In both sports and business, the right execution is what separates success from failure.

Take the Kansas City Chiefs against the Philadelphia Eagles. Their strategy was set to make history, aiming for a third consecutive Super Bowl win. But despite their talent, their game plan crumbled under pressure, leading to one of the most disappointing performances in the Super Bowl history. Meanwhile, Jalen Hurts and the Eagles didn’t just have a strategy – they flawlessly executed it, leaving Kansas City no chance to recover. The result? A dominant 40-22 victory for the Eagles.

Similarly, your FI can have the most advanced technology solution – the best features, cutting-edge AI, state-of-the-art security – but if your team can’t implement it, or can’t adapt to it, it becomes ineffective. Just like Kansas City’s challenging effort to execute their strategies on the biggest stage, FIs often falter because they buy technology without the right support, training, or implementation strategy. Without the right support and a solid execution plan, even the most advanced tech won’t reach its potential.

This is why the biggest challenge in technology isn’t the technology itself; it’s who you buy it from because, at the end of the day, technology is only as valuable as the people who use it, making a huge difference between a missed opportunity and breakthrough success.

Choose partners who empower your team.

About the American Bankers Association (ABA)

ABA is an American trade association for the U.S. banking industry, founded in 1875. They lobby for banks of all sizes and bank charters, including community banks, regional and money center banks, federal savings associations, mutual savings banks, and trust companies. This makes ABA, the largest financial trade group in the United States.

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